Contact information
We're here to help with orders, returns and product questions.
- AI chat for immediate questions regarding your orders. Requires sign in.
- Customer Support Contact: ochivio.sales@gmail.com (fastest: we reply within 1-3 business days)
- Business Phone Number: (253) 642-7555
- Hours: Monday - Friday, [9 AM - 5 PM] Pacific Time
- Instagram and TikTok: @ochivio.official
For order questions, please include your order number so we can help you faster. Please don't send returns without first contacting us for instructions.